Privacy Policy

Last updated: August 23, 2026

This Privacy Policy describes how GQSBIKE (“GQSBIKE,” “we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you visit our website, purchase a product, contact us, or otherwise use our services.

By using our website, you acknowledge the practices described in this Privacy Policy.

Information We Collect

The personal information we collect depends on how you interact with our website.

Information You Provide

We may collect information you provide directly, including:

• Name.

• Billing and shipping addresses.

• Email address.

• Telephone number.

• Account login information.

• Order and transaction details.

• Product preferences.

• Customer-service communications.

• Reviews, survey responses, and other submitted content.

• Return, refund, warranty, or dispute information.

Payment information is processed by Shopify and authorized payment providers. GQSBIKE generally does not directly store complete payment-card numbers or security codes.

Information Collected Automatically

When you visit our website, we and our service providers may automatically collect:

• IP address.

• Browser and device type.

• Operating system.

• Device identifiers.

• Language and time-zone settings.

• Pages viewed and links selected.

• Referring website.

• Approximate location based on your IP address.

• Shopping-cart activity.

• Date, time, and duration of visits.

• Information collected through cookies and similar technologies.

Information From Other Sources

We may receive information from:

• Shopify.

• Payment processors.

• Shipping and fulfillment companies.

• Fraud-prevention providers.

• Marketing and advertising partners.

• Analytics providers.

• Social-media platforms.

• Customer-support services.

• Publicly available sources.

How We Use Personal Information

We may use personal information to:

• Process and fulfill orders.

• Collect and confirm payments.

• Arrange shipping and delivery.

• Create and maintain customer accounts.

• Provide order updates.

• Process returns, refunds, exchanges, and warranty requests.

• Respond to questions and customer-service requests.

• Detect and prevent fraud, abuse, and unauthorized transactions.

• Protect our website, customers, and business.

• Personalize the shopping experience.

• Analyze website performance and customer activity.

• Improve products, services, and website functionality.

• Send marketing messages when permitted.

• Maintain business, accounting, and transaction records.

• Enforce our policies and agreements.

• Comply with legal and regulatory obligations.

• Establish, exercise, or defend legal claims.

Cookies and Similar Technologies

We use cookies, pixels, tags, local storage, and similar technologies to operate and improve our website.

These technologies may be used for:

• Keeping products in your shopping cart.

• Remembering your preferences.

• Enabling secure checkout.

• Understanding website traffic.

• Measuring advertising performance.

• Detecting fraud and security threats.

• Personalizing content and advertisements.

You can manage cookies through your browser settings and any cookie-preference tool available on our website. Disabling certain cookies may prevent some features from working correctly.

Shopify

Our store is hosted by Shopify. Shopify processes personal information to provide the online-store platform, checkout, payment, security, analytics, and related services.

Shopify may process information in countries outside your place of residence. Shopify’s handling of personal information is governed by its own privacy documentation and applicable agreements.

How We Disclose Personal Information

We may disclose personal information to service providers and other parties that help operate our business, including:

• Shopify and related platform providers.

• Payment processors and financial institutions.

• Shipping carriers and fulfillment partners.

• Website-hosting and technology providers.

• Customer-support platforms.

• Analytics providers.

• Advertising and marketing partners.

• Fraud-prevention and security providers.

• Professional advisers, including accountants, insurers, and legal advisers.

• Government agencies or other parties when required by law.

These parties may process information only for authorized services or according to their own legally applicable privacy practices.

Advertising and Analytics

We may use advertising and analytics services to understand how visitors use our website and to show relevant advertisements.

These providers may collect information about your activity over time and across different websites or services. Depending on the applicable privacy law, some advertising-related disclosures may be considered a “sale,” “sharing,” or use of personal information for targeted advertising, even when no money is exchanged.

Where required, you may opt out using the cookie-preference tool on our website or by contacting us.

Business Transfers

If GQSBIKE is involved in a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction.

Legal Requirements

We may disclose information when we reasonably believe it is necessary to:

• Comply with applicable laws, court orders, or legal processes.

• Respond to lawful requests from government authorities.

• Enforce our terms, policies, or agreements.

• Investigate fraud, security incidents, or illegal activity.

• Protect the rights, property, and safety of GQSBIKE, our customers, or others.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including:

• Completing transactions.

• Providing customer support.

• Maintaining tax and accounting records.

• Resolving disputes.

• Preventing fraud.

• Enforcing agreements.

• Meeting legal obligations.

Retention periods vary depending on the information, the purpose for which it was collected, and applicable legal requirements.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no website, transmission method, or storage system is completely secure. We cannot guarantee absolute security. Customers are responsible for protecting their account credentials and notifying us of suspected unauthorized access.

Your Privacy Rights

Depending on where you live and the law that applies, you may have the right to:

• Confirm whether we process your personal information.

• Request access to personal information we maintain about you.

• Request correction of inaccurate information.

• Request deletion of eligible information.

• Obtain a portable copy of certain information.

• Opt out of targeted advertising.

• Opt out of certain sales or sharing of personal information.

• Limit certain uses of sensitive personal information.

• Withdraw previously provided consent.

• Appeal a decision concerning a privacy request.

• Receive equal service without unlawful discrimination for exercising privacy rights.

These rights may be subject to exceptions and may not apply in every situation.

Submitting a Privacy Request

To submit a privacy request, email info@gqsbike.us with the subject line “Privacy Request.”

Please include:

• Your full name.

• Email address associated with your account or order.

• State or country of residence.

• The privacy right you wish to exercise.

We may ask for additional information to verify your identity. Authorized agents may be required to provide proof that they are permitted to act on your behalf.

We will respond within the period required by applicable law. If we deny a request, you may contact us to appeal the decision where an appeal right is available.

Marketing Communications

You may unsubscribe from promotional emails by selecting the unsubscribe link included in the message.

Even if you unsubscribe from marketing, we may continue sending non-promotional communications concerning orders, payments, deliveries, security, policy updates, or customer-service requests.

Do Not Track Signals

Some browsers provide “Do Not Track” signals. Because there is not currently a universally accepted standard for responding to these signals, our website may not respond to every Do Not Track setting.

Where required, we may recognize legally supported browser-based opt-out signals, such as Global Privacy Control.

Children’s Privacy

Our website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, contact info@gqsbike.us so we can review and, where appropriate, delete it.

International Data Transfers

Our service providers may process information in the United States and other countries. These countries may have privacy laws different from those in your location.

Where required, we or our providers use appropriate safeguards for international transfers.

Third-Party Websites

Our website may contain links to websites or services operated by other parties. We do not control and are not responsible for their privacy practices.

Review the privacy policy of any third-party website before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our services, business practices, technologies, or legal obligations.

The revised policy will be posted on this page with an updated effective date. Material changes may also be communicated through our website or other appropriate methods.

Contact Us

For questions, complaints, or privacy requests, contact:

GQSBIKE
9131 Bedford Drive
Boca Raton, FL 33434
United States

Email: info@gqsbike.us
Phone: +1 954-425-4711